020 7213 9911

HAT Group, making accountants count

Terms & Conditions

What information our site gathers/tracks about you 
In general, you can visit www.hatgroup.co.uk without telling us who you are or revealing any personal information about yourself. Our site does collect information such as IP address, browser type and operating system to help us better understand our audience, but this information does not personally identify you.

In general, we use Session cookies and Google Analytics cookies to improve your experience with our main site. A cookie can only be read by the server that gave it to you and cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies, but you can set your browser to alert you every time a cookie is offered, letting you decide whether or not to accept it. For more information on cookies, visit www.cookiecentral.com.

We may ask you to provide certain information about yourself such as name, address, email address, phone number and other personally identifying information when you make a purchase in the The HAT Group of Accountants CPD and Course Development Booking Systems, download a file, sign up for a seminar, register an interest or ask us to contact you (Third-party cookies). Participation is completely optional. If you elect to give us personal information over the Internet, we will take reasonable precautions to ensure the security of your information.

Internet commerce 
The online CPD and Course Development Booking Systems are designed to give you control over the privacy of your name, address, email and other information you provide to us.

The information you provide will be kept confidential and will be used only to support your customer relationship with The HAT Group of Accountants. Information about you or your order and the products you have purchased will not be disclosed or sold to any outside organisation.

The best service 
We wish to provide a high quality service at all times. If at any time you would like to discuss with us how our service to you could be improved or if you are concerned with the service you are receiving please let us know by telephoning our Managing Director, Ian Atkins. We undertake to consider any comments carefully and promptly and to do all we can to explain the position to you. We undertake to do everything reasonable to resolve any problems and if you are still not satisfied you may, of course, take up matters with the Institute of Chartered Accountants In England and Wales.

Professional indemnity insurance 
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurers are Chubb European Group Ltd of 100 Leadenhall St, London EC3A 3BP and Aspen Insurance UK Limited of 30 Fenchurch St, London EC3M 3BD. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim bought in any court in the United States of America or Canada.

Commissions 
In some circumstances commissions or other benefits may become payable to us, in respect of introductions to other professionals or transactions which we arrange for you.

Click here to download the Hat Group Terms of Business.