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Coronavirus – Closure of Kaplan Face to Face Training

Please see below a message from Kaplan which was sent to all firms and students yesterday evening:


From tomorrow (17th March) and until further notice we will be suspending exams and face-to-face teaching at our training locations across the UK. We cannot predict how long these measures will need to be in place, but we will provide you with at least one week’s notice before they are going to recommence.


Replacement Accountancy & Tax courses

Tomorrow’s face-to-face classroom courses will generally be replaced with Live Online recordings which can be accessed via MyKaplan. These will be uploaded throughout the day – please be patient whilst we upload these.


From Wednesday 18th March, we’re set up to deliver a special timetable of live online classes or digital resources as a replacement for face-to-face courses.  Details about these and how students access these will be emailed to them separately. The sending of information will initially be prioritised for students with course dates scheduled for this week.


Workbooks and learning resources can be accessed in MyKaplan. If your students were scheduled to start the first day of their course this week and due to collect materials from the centre, we will make arrangements to send these directly to them but again, please bear with us, there may be a delay which we will make every effort to minimise.


Our Academic Support team will also continue to be available to support students. As a reminder, they are available 7 days a week via email, livechat and request a call back through MyKaplan.


Replacement Financial Markets courses CFA, CAIA, FRM CISI

Students have access to modular recordings and/or Live Online archive recordings (for Schweser exam products) or tutor recordings via MyKaplan (for CISI and CFA UK exam products).


We will be in touch with students on Wednesday 18th March with details of replacement Live Online classes or digital resources as a replacement for face-to-face courses.


Computer based exams

From 17th March, all computer based exams at a Kaplan training location have been suspended. If your students have booked exams with us, we will be in touch as soon as possible to make alternative arrangements or organise a refund.


We wanted to let you know first, and will update our FAQ page as soon as possible. We will continue to keep you updated and let you know if there are any further changes.

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