020 7213 9911

HAT Group, making accountants count

Privacy Policy

The HAT Group of Accountants (Holborn Accountancy Tuition Limited, company number 1206921) believes the protection of consumer privacy is critical to the long-term success of Internet Commerce and is committed to protecting the online privacy of its customers. This policy, developed to promote trust and confidence in our website, explains:

The HAT Group of Accountants is not responsible for the content or privacy practices of non-The HAT Group of Accountants web sites to which www.hatgroup.co.uk may link. By using this site, you agree to the terms of the The HAT Group of Accountants Privacy Policy. If you do not agree to these terms, please do not use this site.

What information our site gathers/tracks about you
In general, you can visit www.hatgroup.co.uk without telling us who you are or revealing any personal information about yourself. Our site does collect information such as IP address, browser type and operating system to help us better understand our audience, but this information does not personally identify you.

We also use cookies to improve your experience with our site. A cookie is a very small text file placed on your hard disc that uniquely identifies you, recording your passwords, purchases and preferences, however, it does not actually contain any personal information. When you return to our site, cookies simply help us to retrieve any personal information or preferences you may have already provided to us. A cookie can only be read by the server that gave it to you and cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies, but you can set your browser to alert you every time a cookie is offered, letting you decide whether or not to accept it. For more information on cookies, visit www.cookiecentral.com.

We may ask you to provide certain information about yourself such as name, address, email address, phone number and other personally identifying information when you make a purchase in the The HAT Group of Accountants CPD and Course Development Booking Systems, download a file, sign up for a seminar, register an interest or ask us to contact you. Participation is completely optional. If you elect to give us personal information over the Internet, we will take reasonable precautions to ensure the security of your information.

How we use the information
First and foremost, the personal information you provide to us will be used for the purpose for which it was provided - to contact you, to process an order, to register an interest, etc. We will also use and transfer this information to The HAT Group of Accountants sites worldwide to improve our web site and to contact you regarding new campaigns, technical updates, special offers and upcoming events. If you do not wish to receive such communication from The HAT Group of Accountants, please see out opt-out policy below. Information such as IP address, browser type and operating system is analysed for site trends and statistics.

With whom we share the information
From time to time, The HAT Group of Accountants may make certain personal information available to our business partners whose products or services we think may interest you. If you do not wish to receive such communications from our business partners, please see our opt-out policy below.

Internet commerce
The online CPD and Course Development Booking Systems are designed to give you control over the privacy of your name, address, email and other information you provide to us.

The information you provide will be kept confidential and will be used only to support your customer relationship with The HAT Group of Accountants. Information about you or your order and the products you have purchased will not be disclosed or sold to any outside organisation.

Our opt-out policy
If at any time you do not want to receive electronic communications from The HAT Group of Accountants and/or our business partners, please contact the webmaster with one of the following as the subject of the message and your exact name, address, email address and phone number for un-subscribing in the body of the message: - Unsubscribe partner lists - Unsubscribe HAT lists - Unsubscribe all lists

The HAT Group of Accountants will record your opt-out request in our web database and will not contact you on any electronic communications campaigns that draw from this system. We will also make this information available to business groups within our company  who are committed to our privacy policy and to respecting your choice to opt out. However, due to the distributed nature of our business and systems, we cannot guarantee that your web-based opt out request will be honoured by all of The HAT Group of Accountants' communications programs. We apologise for the situation and are working on projects to eliminate this problem in the future.

How to correct or update your personal information
If you need to correct or update your personal information registered with us, contact the webmaster and use "personal profile update" as the subject of the message. Please make sure to include your previously registered name, address, email address and phone number along with any new personal information in the body of the message.

The HAT Group of Accountants  will record your personal information change in our web database and will make this change available to business groups throughout our company. These groups are committed to updating your personal information, however, due to the distributed nature of our business and systems, we cannot guarantee that your web-based change request will update your information in all The HAT Group of Accountants systems. We apologise for this inconvenience and are working on projects to eliminate this problem in the future.

The best service
We wish to provide a high quality service at all times. If at any time you would like to discuss with us how our service to you could be improved or if you are concerned with the service you are receiving please let us know by telephoning our Managing Director, Ian Atkins. We undertake to consider any comments carefully and promptly and to do all we can to explain the position to you. We undertake to do everything reasonable to resolve any problems and if you are still not satisfied you may, of course, take up matters with the Institute of Chartered Accountants In England and Wales.

Professional indemnity insurance
In accordance with the disclosure requirements of the Services Regulations 2009, our professional indemnity insurer is Hiscox Insurance Company Limited, of 1 Great St Helen's, London, EC3A 6HX. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim bought in any court in the United States of America or Canada.

Commissions
In some circumstances commissions or other benefits may become payable to us, in respect of introductions to other professionals or transactions which we arrange for you. This includes referrals made by us to Equifax where we will receive a commission of 10% of the services taken in year 1, then 7.5% in year 2 after which point no further commissions will be received by us.